Submit a request

Make sure to check our #support-updates channel on the official Spellbreak Discord server for any emergent issues or downtime!

Please select the most appropriate form below for the issue you are experiencing! In most cases, an agent will respond to you within 24 hours.

• Account Issues - Linking/unlinking platform accounts, email/password issues, deletions, etc.
• Report a Bug - Use this to report any bugs you may encounter while playing Spellbreak.
• Purchasing Issues - For any issues around buying things with real money (RMT), using in-game Gold, or redeeming promo codes.
• Tecnical Issues - Crashing, connection issues, performance issues, or bug reports.
• Events and Promotions - Promo codes and event issues, such as Twitch Prime loot or Xbox GamePass.
• Ban appeals - If you feel your ban deserves a second look, use this form to appeal the ban.
• Player Reports - Use this to report players for toxic behavior or cheating.

Please include as much detail in your ticket as possible! Using video to capture bugs or player behavior issues will help us greatly in taking action on your report!